FAQs

  • Zapata House guarantees that all items sold on our site are 100% authentic. We inspect all items, following brand-specific guidelines.

  • We rate our merchandise, using six different categories to describe the condition.

    * New with Tags: Item is pre-owned but has never been worn. Original store or designer tags are still on the item.

    * New with defects: Item is new with tags, but has slight defects from trying on or storage.

    * Excellent: Pre-owned, but shows no signs of wear.

    * Good: Pre-owned, but shows slight signs of wear.

    * Shows Signs of Wear: Pre-owned, and while still an excellent piece, shows some obvious signs of wear throughout the item.

    * Vintage: collectible merchandise.

  • Yes! Just send an email or put it in the notes during purchase. I will contact you to discuss more in detail.