FAQs
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Zapata House guarantees that all items sold on our site are 100% authentic. We inspect all items, following brand-specific guidelines.
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We rate our merchandise, using six different categories to describe the condition.
* New with Tags: Item is pre-owned but has never been worn. Original store or designer tags are still on the item.
* New with defects: Item is new with tags, but has slight defects from trying on or storage.
* Excellent: Pre-owned, but shows no signs of wear.
* Good: Pre-owned, but shows slight signs of wear.
* Shows Signs of Wear: Pre-owned, and while still an excellent piece, shows some obvious signs of wear throughout the item.
* Vintage: collectible merchandise.
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Yes! Just send an email or put it in the notes during purchase. I will contact you to discuss more in detail.